Commonwealth Financial institution hit by enormous technical outage

By | October 17, 2019

Commonwealth Bank has actually been hit by a large technological outage that has actually indicated customers have been not able to access several services for most of Thursday afternoon.

The technical mistake, which took place quickly after lunchtime, suggested customers could not complete numerous repayments, consisting of with the financial institution’s application, Netbank, card-free cash money transactions and some in-branch solutions.

Customers reported not being able to pay for items in the grocery store, or for lunch. Others stated they had been left incapable to transfer cash for petrol.

At 3pm, with the mistake still not fixed, the financial institution claimed it was functioning quickly to correct the issue and also would certainly have solutions restored as quickly as it could. Customer accounts were safe, it stated.

Furious clients required to the CBA’s social media sites accounts to air vent.

“Needing to pay team and also can’t access any of my money. Not satisfied,” one female claimed.

“I simply entered into your Werribee branch and every little thing’s down.

“I can not access any one of my money which is desperately needed.”

The bank confirmed it was functioning to fix the trouble.

“We are currently experiencing a problem impacting some of our solutions,” CommBank stated previously.

“We regret any kind of aggravation caused.”

The problem also triggered ATM machines and point-of-sale merchant terminals to for a short while go down.


The issue was so extensive it required some Commonwealth branches to momentarily shut their doors.

“We’re very sorry for this,” CommBank said on its outage web page.

“We’re likewise mindful that some customers might also be having issues with their debit card settlements.”

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